Tickets & Membership

Membership Credit

How to apply your Membership Credit

All Adult Official Members receive 2 x £5 credit which can be used to receive £5 off your match ticket to any Category B fixture. The credit can be used online when purchasing a ticket, or over the phone and in person at the Ticket Office. Once you have selected the match and seat(s) that you would like to purchase, please click ‘add to basket’ to review your purchase. Once reviewed, please select ‘checkout’ at the bottom of the basket page. You will then be presented with your payment options. To use your membership credit, please select this as your first payment option and click ‘continue’.

After clicking on the Membership Credit button and continuing, the screen will appear as below.

On this screen you will find how much credit you will have available to redeem. There is a maximum of £5 that can be redeemed in any one transaction on any Category B fixture. If you wish to purchase more than one ticket using another supporter’s credit, they must log into their account individually and process the purchase.

The Category B fixtures remaining are as follows:
• Burnley
• Brighton and Hove Albion
• Everton
• Huddersfield Town
• Leicester City
• Newcastle United
• Stoke City
• West Bromwich Albion

To apply the credit you will need to manually type the amount of credit you would like to deduct from the total cost, which is £5.00, before proceeding. You will then need to tick the box to say that you have accepted the terms and conditions.

Once these steps have been followed, please click on ‘apply’ to proceed. This will then show a confirmation at the top of the screen stating that the £5 has been applied. Additionally in the bottom right there is a breakdown of the final cost after the credit has been applied.

Once you are happy that your credit has been deducted, you can now proceed to pay for the remainder of your ticket(s) as per normal.

If at any stage you come across any problems, or need some assistance, please contact the Ticket Office on 02381 780 780, alternatively you can email